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1. Is the City of Canal Winchester hiring?

Please check the Human Resources page for current open positions. If you have any question, contact Human Resources via email or at 614-834-5118

2. I am new to the City of Canal Winchester. Where can I find information about utilities?

Information can be found at the utility billing page. You can also contact the Utility Billing Clerk via email with questions.

3. What's the city's Leaf Removal Policy?

The City of Canal Winchester conducts its annual leaf removal service from the first week in October through the first week in December. Please take note of service information.

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1. Where can I find copies of minutes and legislation?

Click on the Agendas and Minutes Section under Government.

2. How Do I Contact City Council?

You can reach City Council by calling (614) 834-9727 or email citycouncil@canalwinchesterohio.gov

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1. How old must you be to become a member of the Senior Citizen's Club?

You must be 50 years old.  Click here to download and print the CW Senior Citizens, Inc. Membership Form.

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1. Where can I obtain income tax forms?

Income tax forms, including forms to register your business, can be obtained from the City of Columbus’ Income Tax Division or by calling 614-645-7370.

2. I am owed an income tax refund from the City of Canal Winchester. How do I obtain a check?

The Regional Income Tax Agency (RITA) handles all income tax related matters on behalf of the City of Canal Winchester. If you have questions, please contact them at 800-860-7482 or visit their website at www.ritaohio.com for assistance.

3. Where can I locate financial information for the city?

Certain financial documents can be found in the document center. To obtain other information, please contact the Finance Director via email or by calling 614-837-6937.

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1. Where is court held?

Court is held on the first and third Thursday of each month at 1 p.m. at City Hall - 45 E. Waterloo Street, Canal Winchester, OH 43110.

2. I can’t make my court date. How do I reschedule?

Court dates cannot be rescheduled. Contact the Clerk of Court with questions.

3. I missed my court date. What do I do?

Contact the Clerk of Court as soon as possible. Missing a court date can result in a summons, warrant block, or warrant for your arrest being issued.

4. I have a warrant out for my arrest. How can I get it removed?

To have a warrant removed, please contact the Clerk of Court during normal business hours.

5. I went to get my license renewed and was told I have a warrant block from Canal Winchester. How do I take care of this?

All fines must be paid in full before the warrant block will be lifted. Contact the Clerk of Court to make a payment.

6. I would like to have my record expunged. What do I need to do?

An expungement application must be completed and submitted to the Clerk of Court. There is a $50 nonrefundable fee that must be paid at the time of application. Contact the Clerk of Court if you have questions.

7. I had previously arranged a payment plan with the Clerk of Court but now I am unable to pay this month. Is there anything I can do?

Contact the Clerk of Court to discuss.

8. If I'm on a payment plan, can I still pay my fine in full?

Yes. At any point after the fine has been set by the Magistrate, the balance can be paid in full. Contact the Clerk of Court to arrange a payment.

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1. How do I purchase a Canal Winchester Swimming Pool Membership online?

To purchase your Canal Winchester Swimming Pool membership, follow these steps: 1.Visit our online resource and click on “Create an Account” on the right side of the page. This will direct you to the eSoft Planner website. 2.If you have not registered for an account, you must do so now. If you signed up for an account at the pool, please refer to the email you received for your username and password. 3.Complete your profile information. Be sure to add all your family members for quicker membership sign up. 4.Select “Memberships” in the navigation bar and choose the appropriate pass. 5.Complete the required fields. Membership IDs can be picked up at your first visit to the pool.

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1. What's the city's Snow Removal Policy?

The City of Canal Winchester makes every effort to keep our streets clear and passable before, during and after a snow event by utilizing brine solutions application, salting and plowing.
Learn more

2. What's the city's Mailbox Replacement Policy?

The city has established uniform process to reimburse citizens for mailbox damage caused by City crews during snow and ice control or any other maintenance activity. Learn more

3. What's the city's Leaf Removal Policy?

The City of Canal Winchester conducts its annual leaf removal service from the first week in October through the first week in December. Please take note of service information.

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1. I am new to the City of Canal Winchester. Where can I find information about utilities?

Information can be found at the utility billing page. You can also contact the Utility Billing Clerk via email with questions.

2. I received my utility bill and the usage seems high. What do I do?

Please contact the Utility Billing Clerk via email or by calling 614-837-7716 to discuss. In most situations, a work order will be placed with the Water Department and a staff member will visit the residence to investigate.

3. I paid my utility bill through my bank before the due date but I just received a late bill with a penalty. Why is this?

The City of Canal Winchester does not receive payments made through banks directly to our bank. A physical check is written by the bank, mailed to the city, and posted when received. Banks can take 5-10 to process the payment. Please allow sufficient time for the city to receive your payment when paying through your bank. For other questions, contact the Utility Billing Clerk via email or by calling 614-837-7716.